Social Media Strategy: 9 Steps for Business and Government

Learn to write and implement effective social media strategies for Corporates and Government entities, enhancing engagement with stakeholders and clients through structured approaches.

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Brief Summary

This course is all about crafting a solid social media strategy for businesses, government agencies, and nonprofits. You’ll learn why social media matters, how to pick the right platforms, and how to engage with your audience like a pro. It's super practical and full of real-world insights!

Key Points

  • What social media platforms to use and when.
  • Creating an effective social media strategy.
  • Engaging key influencers and monitoring their impact.
  • Developing a consistent voice and message.
  • Integrating social media with websites.

Learning Outcomes

  • Write a tailored social media strategy for your organization.
  • Implement a structured approach to social media management.
  • Identify key influencers and explore engagement techniques.
  • Develop a content calendar and conversation diary.
  • Understand the do's and don'ts of social media in a corporate context.

About This Course

WRITING & Implementing a SOCIAL MEDIA STRATEGY Marketing Public Relations & Comms Social Media Managers

                      This is a Corporate course for Business, Government and Not for Profits on how to WRITE A social media strategy:

Many Marketing and Public Relations professionals in large organisations such as Government Departments and Corporates want more structure than simply competitions and promotions on Facebook & Twitter and broadcasting content on LinkedIn. This course will enable you to create a great social media strategy for your own business and your clients that includes: (Don't forget to click HD on the videos!)

  • why your Government Department or Corporate Organisation are on social media & why customers and stakeholders would want to connect with you

  • what social media platforms you (and your stakeholders) should use, and when.

  • how to find and engage with key influencers and bloggers, monitoring and evaluating them

  • creating campaigns from monitoring platforms to measurement

  • a conversation diary and content calendar including an downloadable doc.

  • developing a voice in social & what to say,

  • as well as finding and connecting with target markets  (Customer Avatars) across social platforms

  • and integrating websites and microsites with social.

                  INCLUDES: A choice of 4 project briefs for you to practice your strategy development on, Homework for each section with a discussion area to ask questions and receive answers.

This course was part of the PRIA (Public Relations Institute of Australia) series of workshops.

                  Each lecture takes you through a step of the framework with theory, a case study and homework based around a pitch document (brief). This course is invaluable for a public relations or communications professional looking to develop and implement strategies rather than just "run a Facebook Page", those re-entering the workforce or repositioning to take on more social media responsibilities as part of their usual role. Small businesses will find the overall strategy useful to framework their current Facebook and Twitter activities.

Laurel Papworth was named by Forbes Magazine as a Top 50 Social Media Influencer, she has consulted and trained Governments around the world (Parliament House in Canberra, Australia, also Malaysia, Singapore and Saudi Arabia) as well as Corporate social media strategies for Sony, United Nations and banks/financial services.

  • Write a social media strategy for Corporate or Government internal stakeholders or external clients

  • Implement the 9 steps of a social media strategy including Purpose, Voice, Key Influencer Relationships, Campaigns and more.

  • Identify and communicate what should and should not be included in a social media strategy for Corporate and Goverment

Course Curriculum

Instructor

Profile photo of Laurel Papworth
Laurel Papworth

Instructor

Laurel Papworth is a skilled instructor known for providing valuable insights and expert guidance to learners seeking to enhance their knowledge and skills.

Review
4.9 course rating
4K ratings
ui-avatar of Naz Mihaere
Naz M.
5.0
3 years ago

The steps and guidance that Laurel has provided so far, in this course have made developing a social media strategy so much easier. I find her expertise very valuable, mainly because I work for a national advocacy in housing and engagement looks different for us in the social media space.

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ui-avatar of Mathawe Matsapola
Mathawe M.
4.5
6 years ago

Lots of insights. What an incredible course.

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ui-avatar of Benard Kirui
Benard K.
4.5
7 years ago

Very informative

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ui-avatar of Lanre Oladapo
Lanre O.
2.0
7 years ago

Too much information......making it alot simplier could be motivating

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ui-avatar of FSMC User 1
Fsmc U. 1.
5.0
7 years ago

I am enjoying this course at this point. A lot of interesting ideas are being seen here!

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ui-avatar of Anonymized User
Anonymized U.
5.0
7 years ago

It's is a well laid course with a solid lesson plan. I completely understand the presentational message and have no issues following Laurel is stating!

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ui-avatar of Endurance Abdul
Endurance A.
3.5
7 years ago

Its precise and elaborate enough

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ui-avatar of Ayobami Adamson
Ayobami A.
4.0
7 years ago

engaging

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ui-avatar of Ray Ludwig
Ray L.
5.0
7 years ago

Very informative, learned a great deal, walking through real world examples was excellent.

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ui-avatar of Issac Mawuli
Issac M.
3.5
7 years ago

i'm learning a lot

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