Learn how to run effective usability tests, improve user experience, and gain practical skills to implement insights from industry experts.
This course teaches you to run usability tests effectively, helping you understand user experiences with your site or product. Packed with expert insights and practical tools, it's perfect for anyone looking to improve their web presence.
Boost your web site's user experience by learning how to run your own usability test from start to finish.
Learn how to carry out a usability test — the gold standard for measuring user experience.
This workshop will give you the confidence to run a usability test of your company's product, software or web site.
Unlike market research methods, usability testing shows how real people will use the product in the real world.
But there are several different types of usability test, making it difficult for design teams to agree on a technique. Usability testing is also very different from interviews or focus groups and requires a well-trained test moderator.
Crammed with insights from usability testing experts, you'll:
Master usability test moderation.
Discover how to choose between remote and lab-based tests, and moderated and unmoderated usability tests.
Get coached through the various steps you need to take to run your first usability test.
Hear experienced usability testers describe the problems you're likely to encounter when moderating and logging usability tests — and you'll find out how to solve them.
Download the forms, templates and cheat sheets that practitioners use in their job.
Learn battle-tested, persuasive techniques to present the results to developers, managers and clients.
Discover how to find test participants.
Benefit from industry insights from user experience expertslike Dr Deborah Mayhew, Dr Philip Hodgson, Miles Hunter, Dr Todd Zazelenchuk and Jeff Sauro in our unique, 15-minute masterclass interviews.
In short, this course will give you the kind of practical knowledge that you can’t get from reading a book.
All of the video lectures, templates and worksheets are download-enabled. If you have a slow internet connection, or want to take this course with you on your laptop, smartphone or other portable device, sign up and download all the videos and other course materials now.
And on completion of the training, you will receive a certificate of completion and be eligible for free, e-mail-based, refresher training.
Sign up now to get lifetime access to this course. With Udemy's 30-day money-back guarantee, it's risk-free.
Structure a usability test plan to get buy-in from management and the development team.
Recruit the right test participants
Generate test tasks that are relevant to your customers and your business.
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I'm on a mission to create more user experience professionals. Perhaps you'd like a job in user experience. Or maybe you already work in the field but you've never had any formal training. Or maybe you want to improve your skills in one specific area, like usability testing or expert reviews. I've turned thousands of people into user experience designers...
Yes and has given me more confidence in my knowledge of usability
Overall okay. Very informative but need to update Lecture 25 (Software tools for UT) as it's terribly outdated. Resources need to be updated too, as there are some file extension errors (need to manually change the extension to .pdf for some to work)
Course content is clear, easy to understand and very informative. Lectures made is easy to digest on how to conduct and analyse reporting post usability testing. It covers A-Z on usability testing but the software tools might be a little outdated as there are more modern usability testing softwares now but its a good reference & benchmark as to what the lecturer was using to conduct the tests in terms of software functionalities to have
This is a long and serious course, and it includes many useful tips and materials. Thank you David!
I believe the course can use a little refreshment regarding currently used software tools and recruitment methods.
Also, some of the interview videos were hard to follow and understand, maybe due to sound quality issues. Sadly the captions failed to assist in this matter, as they are probably auto-generated, and thus are full of errors (especially where they are needed the most).
The course has some great info in places and you can definitely learn a lot from it but I wouldn’t recommend it for people who need to learn how to effectively run a study in 2023. Unfortunately, most of the information relating to software and tools is highly outdated. Given we mostly do remote (moderated & even more so unmoderated) usability tests nowadays, this renders some of the content completely irrelevant. Especially the sections that focus on in-lab testing which is done very rarely by most companies and UX practitioners now.
Another point is all interviews with experts included in the course were recorded through Skype with very poor audio quality, and no attempts made to edit out audio distortions or to even normalise the files’ amplitude to make for a better listening experience. I’m sure back when this bootcamp was recorded that was the best the author could do but it just speaks to how dated the content is.
The documentation and templates included are certainly helpful but will have to be heavily edited as most teams/stakeholders I’ve worked with prefer reports that can fit into a page or two, at the most. Coming from academia myself, I guess I was hoping to get less academic theory and instead see more practical solutions and what I was ideally hoping to see was demos using some of the latest software for remote testing.
Don’t get me wrong - the course still has some great advice for anyone completely new to usability testing but it has a very dated feel and I think if the author can justify charging almost £50 for it, he should definitely think about re-making the entire course.
Great course! It gives an important insights and practical tools.
I am happy to have completed David Travis' "Usability Testing Boot Camp." It was a wonderful course that incorporated not only theory but also professional and research perspectives. This course is highly recommended for beginners and is an excellent starting point.
Furthermore, this course does not require much prior knowledge. It guides you through your first usability test step by step. It has all the information you require. I believe it to be a comprehensive course on how to do usability testing that I've seen so far.
I took the course as I'm interested in moving into software UXR and this course felt very dated. From the screenshots to the recommend tools, it came across very mid 2000s. I did get a couple of useful nuggets (the more factual stuff around stats test for example).
It has been a great match for me so far. This has been the most detailed overview on how to conduct usability tests that I've come across so far.
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Jakub K.
Really nice, not particularly visually appealing though. Can't wait to go further!