How to carry out a usability expert review

Master the art of usability expert reviews, identifying usability issues, and enhancing user experiences in web and mobile interfaces with practical techniques.

  • Overview
  • Curriculum
  • Instructor
  • Review

Brief Summary

This course is all about teaching you how to spot and fix usability issues in various user interfaces. You'll dive into techniques like expert reviews and heuristic evaluations, making your skills top-notch for any UX consultant.

Key Points

  • Learn to identify and fix usability bloopers in web and software interfaces.
  • Master the Usability Expert Review technique, a must-have in UX consulting.
  • Differentiate between usability inspections and personal opinions.
  • Apply Jakob Nielsen’s heuristic evaluation and compare it with other guidelines.
  • Use the cognitive walkthrough method to spot design flaws for new users.

Learning Outcomes

  • Conduct expert reviews to quickly identify usability problems.
  • Implement Jakob Nielsen's principles in evaluating user interfaces.
  • Create actionable recommendations for design teams.
  • Utilize cognitive walkthroughs to enhance user experience.
  • Obtain a certificate upon completion and access refresher training.

About This Course

Learn how to find and fix usability and user experience bloopers in web, software and mobile user interfaces.

Learn how to carry out one of the most in-demand user experience techniques — the Usability Expert Review.

Knowing how to competently carry out an expert review is a skill that should be in every UX consultant's toolbox.

Expert reviews are a great way to identify "usability bloopers" with a product or web site. They are quick, cost-effective and provide an immediate sanity check for the design. Expert reviews are also an ideal way to ensure that a product or web site will meet usability standards.

But many people find it difficult to identify specific usability issues from generic usability heuristics. Beginners also find it hard to derive action-oriented recommendations that can be passed to the design team.

This seminar reveals the practitioner secrets behind expert reviews and will teach you how to think like a usability expert.

  • Appreciate the difference between a usability inspection and someone’s personal opinion.

  • Learn and practice some quick techniques for carrying out usability reviews of prototypes and finished products.

  • Apply Jakob Nielsen’s heuristic evaluation technique to software, products and web sites.

  • Compare Nielsen's heuristics with other sets of guidelines, like ISO’s 7 dialogue principles, Shniederman’s 8 golden rules of dialog design and Tog’s 16 principles of interaction design

  • Uncover the elements of your design that lead new users to make errors, using the task-based cognitive walkthrough method.

As well as a set of comprehensive notes, you'll download detailed usability checklists and workbooks to help you carry out the most valuable techniques: the Heuristic Evaluation and the Cognitive Walkthrough.

You'll also download an expert review reporting template in PowerPoint and Keynote format that you can re-brand and use to report back the results of your own expert reviews.

- All of the video lectures and worksheets are download-enabled. If you have a slow internet connection, or want to take this course with you on your laptop, smartphone or other portable device, sign up and download all the videos and other course materials now.

- Every lecture has been fully transcribed as a text document. This is useful if English isn’t your native language or if you just want a readable and searchable version of the course.

- On completion of the training, you will receive a certificate of completion and be eligible for free, e-mail-based, refresher training.

  • Appreciate the difference between a usability inspection and someone’s personal opinion.

  • Learn and practice some quick techniques for carrying out usability reviews of prototypes and finished products.

  • Apply Jakob Nielsen’s “heuristic evaluation” technique to software, products and web sites.

Course Curriculum

2 Lectures

1 Lectures

Instructor

Profile photo of David Travis
David Travis

I'm on a mission to create more user experience professionals.  Perhaps you'd like a job in user experience. Or maybe you already work in the field but you've never had any formal training. Or maybe you want to improve your skills in one specific area, like usability testing or expert reviews. I've turned thousands of people into user experience designers...

Review
4.9 course rating
4K ratings
ui-avatar of Zardad Hussain
Zardad H.
4.0
1 year ago

It is really helpful.... to revise usability issues knowledge in such an organized manner. Great Job by the Instructor 👌

  • Helpful
  • Not helpful
ui-avatar of Petra Snazle
Petra S.
5.0
2 years ago

Absolutely brilliant!!! Thank you so much, David, you are an outstanding teacher.

  • Helpful
  • Not helpful
ui-avatar of Sarah Shelley
Sarah S.
5.0
3 years ago

I discovered David's course via research after reading the book 'Think Like a UX Researcher' book as David is the Author. The book was extremely helpful to my current position and I wanted more material from David if there was any.

The course so far for me contains excellent explanations and examples of each testing approach and is really helping me to discover new ways of applying the techniques as a UX Designer/Researcher. It also serves as a great refresher for any UX Design team individual for picking up methods that may not already have been applied within the UX processes within their teams.

Great Job David, loving the course so far.

  • Helpful
  • Not helpful
ui-avatar of Andreia Barbosa
Andreia B.
4.5
3 years ago

Great course, very useful, I will apply this knowledge for sure! But you could improve transcription (subtitles), there are several errors.

  • Helpful
  • Not helpful
ui-avatar of Marta
Marta
3.0
3 years ago

For someone who already knows the basics there's not much new things to learn. Wish there was more about practical application of the methods in real projects. Also, I didn't see it anywhere before buying but the course seems to be old. The principles didn't change of course, but the presentations and examples are dated.

  • Helpful
  • Not helpful
ui-avatar of Alyssa Maac
Alyssa M.
5.0
3 years ago

This is a course for UXers who want to get deeper knowledge in UX research.

The lectures are full of knowledge and practical examples that are, even though a bit outdated, is still relevant for today. He went all out and gave examples he encountered on his everyday life. How often would you document what you see? That's some dedication out there.

There are materials and resources that he actually uses for his clients. There's no room for doubt.

Even though the platform is restricted, he makes sure to give you tasks and assignments that you can do to practice what you learn.

His teaching style keeps you hooked and he adds humor here and there. I wish I could say better words but a sincere thank you for sharing your knowledge.

  • Helpful
  • Not helpful
ui-avatar of Agnes Karanja
Agnes K.
5.0
3 years ago

Its amazing.this course will improve my skills on usability review on different products.Its a good match

  • Helpful
  • Not helpful
ui-avatar of Karan Sharma
Karan S.
5.0
3 years ago

Mr. David Travis has to be hands down one of the best instructors on anything related to Usability and UX. Certainly the best on Udemy. His courses actually teach you about the concepts with clarity . He is one of the most punctual instructors and patient too as he will answer your queries within a day(usually within 12 hours). Don't be fooled by the course timings thinking oh this is just 5 hours to understand and actually complete all the practical task and applying the concepts it takes much more time and effort. I have completed the course and will be posting about the application of Heuristic Evaluation and Cognitive walkthrough on a product in coming weeks on LinkedIn. Absolutely value for money. Thank you Mr. David for posting this course.

  • Helpful
  • Not helpful
ui-avatar of Deepak Kumar
Deepak K.
4.5
4 years ago

its really actionable course.

  • Helpful
  • Not helpful
ui-avatar of Carolyn Scudder
Carolyn S.
5.0
4 years ago

This course is great for those who want real actionable steps and how to incorporate it into their work right now.

  • Helpful
  • Not helpful
Leave A Reply

Your email address will not be published. Required fields are marked *

Ratings

Courses You May Like

Lorem ipsum dolor sit amet elit
Show More Courses