R12i Order Management Fundamentals

Brief Summary

This course dives into Oracle Order Management, focusing on how to handle customer orders. You'll learn to navigate through the order-to-cash lifecycle, set up crucial processes, and get ready for the Oracle certification exam. It’s the perfect blend of info and practical know-how.

About This Course

Order Management is the core of an Oracle E-Business Suite Order-To-Cash (O2C) Solution

Oracle Order Management is an order-to-cash solution that provides the capabilities for customers, partners and employees to select the right products and services, negotiate the best prices and ensure timely fulfilment. 

Order Management is an application that enables organizations to accurately and efficiently manage customer orders across multiple order capture and fulfilment systems. The capture features allow orders to be entered directly, imported from external capture systems or imported from external capture systems and then edited. Order information is validated for data completeness and business rule compliance including trade compliance checks, if needed. Fulfilment capability then orchestrates the orders across multiple fulfilment systems, receives fulfilment status updates, and coordinates status updates back to the capture systems. The capture and fulfilment systems can be a mixture of cloud or on-premises. As the collection point between capture and fulfilment systems, Order Management serves as an order hub across the order-to-cash process to centrally manage capture and fulfilment orchestration policies, view order status and manage exceptions.

The Oracle Order Management and Shipping Execution solution allows the creation of an integrated, seamless order-to-cash process providing the accurate capture of customer orders across multiple channels, streamlined orchestration of order details for seamless fulfilment execution, communication of order status information to customers throughout the order lifecycle and efficient shipment planning and confirmation.

The Order-To-Cash lifecycle starts with an Order Entry process, and the Credit-To-Cash process starts when Order Entry and Shipping process ends. 

This course helps to prepare for following Oracle Certification: 

  -- Exam Number: 1Z0-521 

  -- Exam Name: Oracle E-Business Suite 12 Supply Chain Certified Implementation Specialist: Oracle Order Management 

• Understand Order To Cash and Credit To Cash Process Flows

• Setup and Implement Order Management, Shipping and Basic Pricing in Order To Cash Process Flow, including the dependent setups in Receivables and Inventory

• Understand the Order-To-Cash Lifecycle with different order flows