How to Manage Difficult Conversations at Work and at Home

Brief Summary

This course guide you through the ups and downs of having tough conversations while keeping your relationships intact.

About This Course

Learn how to talk what matters most without arguing, fighting, or wrecking your relationships.

Updated May 2017

Difficult conversations are a part of life. You have them. We all have them. They are the conversations you don’t want to have, but that you must have. They are talking with someone about something they did or said that upset you, or something you did or said that upset them.

These conversations are difficult because they’re about things we find hard to talk about such as:

• Broken promises

• Violated expectations

• Bad or inappropriate behaviors

Think about the last difficult conversation you had. How did it go? Did it come out the way you hoped? How did it affect your relationship with the other person?

If it didn’t go well, didn’t come out the way you hoped, or it damaged your relationship with the other person, you need this course.

The problem is most of us never learned how to a manage difficult conversation well. So, when we have to have one, it often turns into an argument where people’s feelings are hurt and relationships are damaged, sometimes beyond repair.

In addition to being a subject that we find difficult to talk about, the stakes are often high:

• At work, you could damage your relationship with your coworker or your boss, which could make working there difficult or you could even lose your job.

• At home, you might hurt the feelings of someone you care about or they might hurt yours, and you could damage your relationship, which could lead to breaking up or getting a divorce.

As you can see, handling difficult conversations well is extremely important to your success and happiness in life. But, you can learn to handle them well.

In this course, you will learn how difficult conversations can turn into arguments and what to do to prevent it.

By the end of this course, you will be able to:

• Prepare for a difficult conversation.

• Handle a difficult conversation well.

• Manage a difficult conversation when it goes wrong.

• Use the tools necessary to have a successful difficult conversation.

In short, you will be able to prepare for and handle difficult conversations well, so you get the results you want, while building or maintaining a good relationship with the other person.

Imagine. You will be able to talk about what matters most without arguing, fighting, or wrecking your relationship.

So, what are you waiting for? You have a 30-day 100% guarantee, so you have nothing to lose and, everything to gain. Just, click the “Take This Course” and let's get started. I’ll see you there.

• Talk about what matters most without arguing, fighting or wrecking relationships.

• Prepare for a Difficult Conversation.

• Conduct a Difficult Conversation well.